Welcome to Shifting Gears, a vehicle solutions platform based in Assam, India. By accessing

or using our services, you agree to the following Terms and Conditions. Please read them

carefully before engaging with our business.

1. General Overview

Shifting Gears provides services including purchase, sale, refinance, servicing, workshop, and

insurance assistance for vehicles. By using our services, you agree to these Terms and

Conditions and our Privacy Policy.

2. Eligibility

You must be 18 years or older and capable of entering into a legally binding contract under

Indian law to access or use our services.

3. Vehicle Sales and Purchases

All transactions are subject to inspection and mutual agreement. Shifting Gears is not

responsible for undisclosed issues after ownership transfer unless agreed in writing.

4. Vehicle Refinance

Refinancing is done through financial partners. Loan approval is at the discretion of lenders.

Shifting Gears is not responsible for delays or rejections.

5. Servicing and Workshop

Service timelines are estimates and may vary. Customers must collect vehicles on time to

avoid storage fees. We are not liable for natural damage or theft during storage.

6. Insurance Services

Insurance products are facilitated through licensed partners. Shifting Gears is not liable for

claim rejections or processing delays.

7. Payments and Refunds

All payments must be made through approved modes. Advance or booking amounts are

non-refundable unless stated otherwise.

8. Limitation of Liability

We are not liable for indirect losses, personal items left in vehicles, or third-party delays.

9. Customer Responsibilities

Provide accurate information, timely payment, and avoid misuse of brand name or services.

10. Dispute Resolution

All disputes are subject to the jurisdiction of Guwahati, Assam.