Privacy Policy
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Last Updated: 11-12-2025
Shifting Gears (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
We may collect the following personal details when you contact us, book a service, or fill out a form:
Name
Phone number
Email address
Vehicle details
Service-related information
Any other information you voluntarily provide
When you browse our website, we may automatically collect:
IP address
Browser type
Device information
Pages you visit
Time and date of your visit
Cookies and similar tracking technologies
We use the collected information to:
Provide and manage our services
Process bookings and service enquiries
Communicate with you regarding updates, reminders, and service-related information
Improve our website performance and user experience
Send promotional or marketing communications (only if you opt-in)
Respond to customer support queries
Ensure safety and prevent fraud
We do not sell or rent your personal information.
We may share information only with:
Insurance companies or partners for claims, cashless facility, and service coordination
Trusted third-party service providers for website hosting, payment processing, SMS/email communication
Legal authorities, if required by law, to comply with regulation or protect our rights
All third-party partners are bound to use your data only for the intended purpose.
Our website may use cookies to:
Improve website experience
Remember user preferences
Analyze traffic and usage patterns
You may choose to disable cookies in your browser settings, but some features may not function properly.
We take reasonable technical and organizational measures to protect your information from:
Unauthorized access
Alteration
Disclosure
Destruction
However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections to inaccurate data
Request deletion of your data
Opt out of marketing communications
Withdraw consent at any time
To exercise these rights, contact us using the information below.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. Users are encouraged to review their respective privacy policies.
Our services are not directed toward anyone under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
If you have any questions regarding this Privacy Policy or want to request data access/deletion, you may contact us at:
Shifting Gears
shiftinggears@theshiftinggears.co.in
6913347000
We got you covered. Drop your number to get in touch.